IT Outsourcing in Vietnam: Benefits vs Complete Guide

The global demand for affordable, high-quality engineering talent has pushed many companies toward IT outsourcing in Vietnam, one of Asia’s fastest-growing tech hubs. With a rapidly expanding developer workforce, modern tech-stack capabilities, and competitive pricing, Vietnam has become a strategic destination for startups and enterprises looking to scale efficiently.

This guide breaks down the market landscape, key benefits, challenges, comparisons, and everything you need to know before choosing a Vietnam outsourcing partner.

Overview of the IT Outsourcing Market in Vietnam

Vietnam’s IT outsourcing market is scaling fast – around US$0.7 billion in 2024 with double-digit CAGR – powered by a huge tech talent pool and strong digital-industry policies.

Below is a data-driven overview of how the overall outsourcing and IT outsourcing story in Vietnam fits together.

From “low-cost outsourcing” to digital export engine

Vietnam is no longer just a low-cost back office. It’s part of a much bigger digital-economy play:

• As of 2024, Vietnam had ~73,800 digital tech companies, employing ~1.26 million workers, with US$158 billion in digital-tech revenue (up 10.2% YoY)
• The ICT sector aims for US$169 billion revenue by 2025 and >12% of GDP, driven by “Make in Vietnam” and digital-industry strategies.
• Within this wider ICT boom, outsourcing is a key export channel: hardware, electronics, and—crucially for us—software and IT services.

So, depending on what exactly you count, software / IT exports are already multi-billion-dollar and rising.

IT outsourcing as the core of Vietnam’s IT-services market

If we zoom in from “ICT as a whole” to IT services specifically:

• Vietnam’s IT-services market is on track to grow strongly through 2030, and IT outsourcing (ITO) already makes up roughly 39.6% of that market (2024).

This ITO segment primarily covers:

• Custom software development & product engineering
• Application maintenance and support
• Dedicated development teams / staff augmentation
• Testing, integration, and some managed services

IT outsourcing is not a side business—it’s the backbone of Vietnam’s IT-services export model.

Market size & growth of IT outsourcing in Vietnam

On the pure IT outsourcing revenue line, multiple recent sources converge:

• Statista-based estimates (reported by local media) put Vietnam’s outsourcing market at ~US$698 million in 2024, with projected US$880 million by 2028, CAGR ≈ 16.4%.
• Another 2025 industry brief expects IT outsourcing revenues to rise from about US$0.7 billion in 2024 to US$0.83 billion in 2025, US$0.98 billion in 2026, and about US$1.24 billion by 2029.

Even if you treat these as slightly different methodologies, the picture is clear: Vietnam’s IT outsourcing is a high-growth, ~US$1 billion-class market heading toward the multi-billion mark this decade.

Main export markets & demand patterns

Vietnam’s IT-outsourcing demand is shaped by a few heavyweight client regions:

Japan & North-East Asia:

• Japan’s IT-outsourcing demand is estimated at US$30 billion per year, and Vietnam supplies about 6–7% of that market.
• Japanese demand remains strong for maintenance, modernization, and DX projects, with Vietnamese vendors valued for cultural fit and cost-to-quality balance.

North America & Europe:

• Software exports to the US and Europe account for over 60% of some reported export totals.
• Clients here typically look for product engineering, SaaS development, and cloud-native builds, often via English-language teams.

Regional / ASEAN markets (Singapore, Indonesia, Hong Kong, etc.): 

Vietnam acts as a near-shore engineering hub for Singaporean and regional firms that want time-zone proximity and face-to-face access, but still want lower build costs.

So the demand mix is no longer just “Japan maintenance + US web projects”—it’s a multi-market, multi-vertical client base.

Service mix: what Vietnam is actually delivering

Historically, Vietnam’s outsourcing started with basic coding and maintenance. Today, the mix is broader and more complex:

• Application development & product engineering for web, mobile, and enterprise
• Legacy modernization & integration (especially for Japanese and BFSI clients)
• Cloud & platform services (migration to AWS, Azure, GCP; containerization; DevOps) 
• AI / data services (ML models, data labeling, analytics platforms) 
• Testing, QA, and managed services (especially as add-ons to dev contracts)

Reports also highlight cloud & platform services as one of the fastest-growing segments, with double-digit annual growth as enterprises modernize infrastructure.

At the ecosystem level, Vietnam is now ranked 7th globally in software outsourcing and is steadily moving up the value chain.

Benefits of IT Outsourcing in Vietnam

This part isn’t about “Vietnam is cheap” – that story is outdated.
The real value comes from how Vietnam blends cost, capability, and collaboration into a pretty compelling proposition for global clients.

1. Cost Advantage That Actually Translates Into Strategy

Plenty of countries are “cheaper”. Vietnam is interesting because the gap is big enough to matter and the quality is high enough to trust.

• Developer hourly rates in Vietnam typically range from about US$15–25 for junior, US$25–40 for mid-level, and US$40–60 for senior engineers.
• Multiple analyses show this can mean 30–50% savings compared to Hong Kong or US$50–100/h markets, and even 30–50% lower than India or China in some cases.
• Average annual software-developer salary is around US$17,000 in Vietnam vs ~US$55,000 in Singapore, which is exactly why the blended rates are so attractive to Singapore, US, and EU clients.

The benefit isn’t just “my invoice is smaller.” The benefit is what you can do with the difference:

• Fund more experiments (MVPs, A/B features) without begging for budget.
• Extend the roadmap (add mobile, analytics, or AI modules) instead of cutting scope.
• Build a stable, long-term dedicated team rather than constantly reshuffling freelancers.

So cost becomes a strategic lever, not just a procurement KPI.

2. Strong Talent at a Very Good Price–Performance Ratio

Raw headcount numbers aside, what clients really feel day-to-day is quality and learning speed.

Vietnam ticks a few important boxes:

• It’s in a “golden demographic” phase – roughly 75% of the population is under 35, with hundreds of thousands working in IT and tens of thousands graduating from IT programs per year.
• Salaries for developers are rising, which sounds bad on paper but usually correlates with higher competition, better skills, and stronger retention incentives.

From a client’s perspective, the benefits show up as:

• Good fundamentals in mainstream stacks (Java, .NET, JS/TS, PHP, mobile, cloud)
• Engineers who are comfortable with agile, CI/CD, and code review culture
• Quick ability to pick up new frameworks (React → Next.js, Spring → Spring Boot, etc.)

That’s why Vietnam is consistently ranked among the top 5–10 global software outsourcing destinations in various indices like Kearney’s Global Services Location Index and Accelerance rankings.

You’re not just paying less – you’re getting a pretty solid level of engineering maturity for the price.

3. Time Zone & Cultural Alignment for APAC (and Beyond)

For regional clients (Singapore, Japan, Hong Kong, Australia), Vietnam hits a sweet spot:

• Time zone is UTC+7, which overlaps almost perfectly with Southeast Asia and is manageable for Japan and Australia.
• Work culture is generally collaborative, respectful, and process-oriented, which meshes well with Japanese and Singaporean expectations on discipline and delivery.

Practically, this means:

• Real-time problem solving – you can jump on a call at 10:00 AM Singapore / 9:00 AM Vietnam and resolve issues without waiting half a day.
• Daily standups, sprint reviews, and ad-hoc debugging sessions feel like working with an extended in-house team, not a “black box offshore vendor.”

For US or EU clients, Vietnam becomes part of a follow-the-sun model – dev work progresses while HQ sleeps, and feedback cycles happen in the overlap hours.

4. Growing English Proficiency (With Smart Workarounds)

Is Vietnam at the same English level as, say, the Netherlands or the Philippines? No. Let’s keep it real.

• Vietnam ranked 63rd out of 116 countries in the 2024 EF English Proficiency Index, eighth in Asia – classified as “low proficiency” globally but mid-tier in the region.

However, that statistic hides an important nuance:

• Client-facing roles (project managers, BrSEs, tech leads) in outsourcing companies usually have much stronger English than the national average.
• Many vendors pair international clients with bilingual coordinators who handle heavy communication, while the dev team works comfortably behind them.

So the benefit here isn’t that “everyone is fluent,” but that the ecosystem has matured enough to design around the gap:

• Clear documentation templates
• Standardized reporting formats
• Use of visual tools (diagrams, tickets, user stories, acceptance criteria)

End result: communication friction is usually lower than clients expect going in, especially when they work with experienced vendors.

5. Flexible Engagement Models That Match How You Actually Work

Vietnamese IT outsourcing companies have leaned hard into flexible, client-friendly engagement models, because that’s how they win against bigger, older competitors.

Typical options include:

• Dedicated team / team extension – you “rent” a squad (devs, QA, PM) that works as part of your product team.
• Fixed-price projects – for well-defined scopes where you want budget certainty.
• Hybrid models – core team retained long-term + short bursts of extra capacity for sprints or feature peaks.

The benefit isn’t just contract flexibility. It’s operational:

• You can start small with a pilot and scale up once trust is built.
• You can treat the vendor as your primary dev team or as extra muscle alongside in-house engineers.
• You can adjust the skill mix (e.g., more QA this quarter, more frontend next quarter) instead of re-hiring internally.

In other words, Vietnam lets you design your resourcing model around your roadmap, not the other way around.

6. Solid Digital Infrastructure at Low Operating Cost

Running an offshore team is not only about salaries; infra costs matter too:

• Vietnam ranks 1st in Southeast Asia for affordable internet, with average broadband costs around US$12.4/month, far below neighbors like Thailand, Indonesia, Malaysia, and the Philippines.

Cheap, reliable connectivity translates to:

• Easier setup of distributed development environments (Git, cloud, VPNs, CI/CD).
• Lower overhead for remote collaboration tools, staging environments, and test infrastructure.
• A practical foundation for always-on dev + QA without insane infrastructure bills.

Is that glamorous? No. Does it quietly support every successful Vietnam-based outsourcing project? Absolutely.

7. Climbing the Value Chain: More Than “Coding on Demand”

One of the biggest hidden benefits of outsourcing to Vietnam in 2025+ is where the market is heading, not just where it is now:

• Vietnam is moving from pure “body leasing” to higher-value services such as cloud modernisation, DevOps, QA automation, AI/ML, and product co-design.
• Kearney and other analysts consistently place Vietnam among the top global service locations, precisely because it’s combining low cost with increasing complexity of work delivered.

For buyers, the benefit is simple:

• You can start with straightforward development and gradually ask for architecture consulting, performance optimisation, or AI integration – often with the same partner, instead of switching vendors every time your needs level up.

That continuity makes a massive difference to long-term product quality and institutional knowledge.

8. Risk Diversification vs. Traditional Locations

A lot of companies are now wary of over-concentration in a single outsourcing hub (e.g., “everything in India” or “everything in one Eastern European city”). Vietnam offers:

• A politically stable environment
• A different risk profile from both South Asia and Eastern Europe
• Strong integration into global trade and tech ecosystems

Combined with its cost and capability, Vietnam becomes a strategic secondary (or even primary) hub in a multi-country outsourcing strategy.

If one region is hit by political, regulatory, or connectivity issues, you’re not stuck. That optionality alone is a massive, often underrated, benefit.

Wrapping Up the Benefits

If you strip away the marketing, the benefits of IT outsourcing in Vietnam come down to a clear equation:

Competitive cost + solid engineering + flexible engagement + favourable time zone + maturing ecosystem.

You’re not getting bargain-basement work; you’re getting a high value-for-money mix that lets you ship more, experiment more, and build more resilient delivery models.

Challenges of IT Outsourcing in Vietnam

Outsourcing to Vietnam brings tremendous value, but like any ecosystem, it has its blind spots. The challenges aren’t “deal-breakers,” but they’re the kind of things you need to prepare for if you want your partnership to run smoothly. Here’s a realistic, experience-based view.

Senior-Level Talent Is Still Not as Abundant as Junior/Mid-Level

Vietnam produces an impressive number of developers each year — the hard part is finding senior engineers, architects, and niche specialists.

The ecosystem is still young. Many developers have 2–4 years of experience, but fewer have 10+ years in roles like:

• System architecture
• Enterprise integration
• Large-scale cloud infrastructure
• Specialised domains (fintech risk, healthcare data, etc.)

What this feels like in real projects:

• Vietnam teams excel when the problem is well-defined and the architecture is clear.
  
• They might struggle when the client expects them to define the whole product direction or deep technical roadmap from scratch.

You still get excellent seniors — but the ratio is smaller, and competition for them is intense.

Communication Quality Depends Heavily on the Vendor’s Internal Structure

English is improving, but the real challenge is communication maturity, not just language.

Some teams communicate like global professionals:

• Structured updates
• Clean documentation
• Shared tools
• Proactive problem-solving

Others still need coaching to:

• Escalate issues early instead of “trying quietly”
• Avoid over-promising to save face
• Deliver feedback transparently
• Say “no” when something isn’t feasible

The outcome: The experience varies vendor to vendor. Great vendors solve this with BrSEs, bilingual PMs, and strict communication frameworks. But if you pick a weak vendor, you’ll feel the gaps immediately.

Cultural Preference for Harmony Can Delay Hard Conversations

Vietnamese work culture leans toward politeness and maintaining harmony, even in tough situations.

As a result, what should be a direct conversation like: “Timeline is slipping — we need to adjust scope,”

may become:  “We will try… maybe possible… we need more checking…”

Not because they’re hiding anything, but because culturally, people avoid disappointing clients until they fully understand the problem.

Great vendors train their teams to overcome this. Less mature vendors let this “softness” break timelines.

Process Maturity Isn’t Equal Across the Industry

Vietnam’s IT outsourcing market grew explosively. Some companies scaled their teams faster than their processes, leading to:

• Inconsistent QA standards
• Weak documentation habits
• Unclear acceptance criteria
• Varying sprint discipline
• Uneven onboarding for client projects

On good teams: You get clean Git practices, CI/CD, proper code reviews, and sprint hygiene.

On weaker teams: You get “it works on my machine” and Google Docs scattered everywhere.

That’s why choosing a reputable vendor matters — the gap in process maturity across the market is wide.

Rising Salary & Demand Means Turnover Can Be High

The demand for senior engineers in Vietnam is huge — not only outsourcing, but fintech, SaaS, global R&D centres, and product companies all compete for them.

This means some companies struggle with:

• Higher turnover
• Poaching between outsourcing firms
• Talent rotation after 1–2 years

What experienced buyers do:

• Secure long-term teams under dedicated-team models
• Ask for key-person retention plans
• Include knowledge-transfer buffers in contracts

Turnover isn’t worse than other outsourcing hubs — but you need to plan for it.

Niche Skills May Require Training Time

For mainstream tech stacks, Vietnam is excellent. For rare or cutting-edge technologies (real-time 3D, robotics, certain embedded systems, AI research), the talent pool is thinner.

Vendors will likely handle it through:

• Hiring specialists abroad
• Training internal engineers
• Partnering with niche experts

This works — but it adds onboarding overhead.

Infrastructure Reliability Still Has Occasional Pain Points

Vietnam’s internet is inexpensive and generally performant, but the country still suffers occasional submarine-cable disruptions, which temporarily affect international bandwidth.

Top-tier outsourcing companies plan around it with:

• Redundant ISP lines
• Multiple office routes
• Cloud-hosted dev environments

But small vendors may struggle more during outages.

Clients Sometimes Expect “Cheap and Perfect,” Which Creates Misalignment

Vietnam’s cost advantage can attract clients who expect “enterprise-level delivery for startup-level budgets.”

This mismatch leads to:

• unrealistic sprint expectations
• under-scoped requirements
• frustration when things take longer than assumed

Experienced clients know Vietnam offers excellent value, but not magic. Experienced vendors know how to set boundaries. When both sides align properly, delivery is smooth.

Vendor Quality Varies Greatly — Selection Matters

Because the market is booming, anyone can open a small outsourcing studio.

This creates:

• high variance in code quality
• unpredictable delivery maturity
• inconsistent project governance

There are world-class vendors in Vietnam — genuinely outstanding teams. There are also amateurs. That’s why vendor selection (references, sample code, trial sprints) is absolutely critical.

Vietnam vs India vs the Philippines: A Practical Comparison for IT Outsourcing

When companies consider outsourcing IT services in Vietnam, the natural comparison points are India and the Philippines. Each market has its own strengths, so the question isn’t “which is best,” but which aligns with your product, communication style, and scaling needs.

Criteria	Vietnam	India	Philippines
Data Security & Compliance	Strong and improving rapidly; top vendors follow ISO standards. Ecosystem younger than India but reliable for most software projects.	Most mature and proven compliance culture; strongest for regulated industries (finance, telecom, healthcare).	Solid for BPO and support due to long U.S. client exposure; less engineering-heavy compliance.
Talent Depth & Technical Capability	Excellent fundamentals, fast learners, strong in web/mobile/cloud. Smaller pool of deep senior specialists.	Largest global talent pool with wide specialization and strong senior engineering depth.	Smaller engineering pool; strongest in QA, support, customer-facing roles.
Communication & Cultural Fit	Collaborative, polite, improving English. Great fit for APAC clients; smooth when PM/BrSE leads communication.	Strong English in senior roles; communication style varies across vendors.	Best English proficiency in Asia; very strong Western cultural alignment.
Cost Efficiency & Value	One of the best price-to-quality ratios in Asia; highly competitive without sacrificing engineering quality.	Costs rising, especially for senior engineers; still scalable but less cost-advantaged than before.	Higher cost for engineering; best value for service-oriented roles.
Engineering Quality & Delivery Discipline	Strong Agile/CI/CD/DevOps culture; great for modern digital products. Enterprise complexity still catching up to India.	World-class engineering and mature delivery processes; some quality variance across vendors.	Reliable for structured processes and service delivery; less depth in complex software engineering.
Scalability	Easy to scale small-to-mid teams; large-scale (50–100+) requires strong vendors.	Best scalability globally; can scale to hundreds quickly.	Moderate scalability; best for operational roles, not large engineering teams.
Ideal Use Cases	Product development, SaaS, mobile apps, cloud-native systems, APAC-focused projects.	Enterprise systems, legacy modernization, large teams, deep-specialized projects.	Customer support, QA, service operations, English-heavy workflows.

Bottom Line

• Choose India when scale, specialization, or enterprise-grade complexity is the priority.
• Choose the Philippines when communication-first roles or customer operations dominate the workload.
• Choose Vietnam when you want high-quality engineering, strong collaboration, and cost efficiency, especially for APAC-focused products.

Vietnam isn’t trying to replace India or the Philippines — it’s offering a different value curve. For modern software development, especially when you want fast communication, flexible teams, and strong fundamentals, Vietnam increasingly stands out as the smart, balanced choice.

Top 5 IT Outsourcing Companies in Vietnam

Vietnam’s IT outsourcing landscape is filled with talented providers, but a few companies consistently stand out for their engineering quality, reliability, and ability to work as true long-term partners. Here are five of the most reputable IT outsourcing companies in Vietnam today.

1. AMELA Technology (Top Recommendation)

Location: Hanoi & Ho Chi Minh City, Vietnam
Services: Staff augmentation, dedicated teams, full-cycle software development, AI engineering, cloud solutions, enterprise systems, and end-to-end digital product development.

AMELA Technology has emerged as one of Vietnam’s most reliable and versatile outsourcing partners — not just for coding, but for strategic engineering capacity. The company is built around two complementary engagement models:

• Staff Augmentation / Team Extension: Clients can scale their team quickly with vetted engineers, PMs, BrSEs, QA, or AI specialists.
• Dedicated Offshore Delivery Team: A full squad working like an in-house product team.
• One-Stop Development Services: From discovery, UX/UI, architecture, development, QA, deployment, to maintenance.

What makes AMELA stand out is not only its technical competency but its delivery discipline and collaboration mindset. The company has deep experience working with Singaporean, Japanese, European, and US clients — and is known for structured processes, clean communication, and stable long-term partnerships.

AMELA is an excellent choice for companies seeking consistent delivery, transparent communication, and strong technical leadership — especially for SaaS, fintech, e-commerce, enterprise systems, and AI-integrated products.

2. FPT Software

Location: Hanoi, Ho Chi Minh City, Da Nang
Services: Software development, enterprise digital transformation, cloud migration, testing, automation.

FPT Software is the largest IT company in Vietnam, operating globally with thousands of engineers. It’s known for handling massive enterprise-scale projects, particularly for Japanese and U.S. clients. Their strength lies in deep domain expertise, ISO-certified operations, and enterprise consulting.

Best for companies needing large-scale teams or legacy modernization.

3. KMS Technology

Location: Ho Chi Minh City
Services: Software consulting, product development, QA, DevOps, cloud services.

KMS is well-recognized for its strong engineering processes, particularly in testing and automation. The company often works with U.S.-based product teams and follows mature Agile methodologies. Their QA capability and engineering discipline make them a trusted long-term partner for Western enterprises.

Best for companies seeking high-quality product engineering and testing excellence.

4. NashTech Vietnam

Location: Hanoi & Ho Chi Minh City
Services: Software development, business automation, cloud, managed services.

NashTech, part of Nash Squared (UK), has been operating in Vietnam for two decades. The company is known for process maturity, enterprise delivery models, and strong English communication. They excel in heavy-lifting enterprise initiatives such as ERP integration, large system upgrades, and digital transformation.

Best for companies needing globally aligned governance and enterprise-grade execution.

5. TP&P Technology

Location: Ho Chi Minh City
Services: Custom software development, cloud consulting, data analytics, staff augmentation.

TP&P combines a strong engineering team with consulting-oriented services. Their hybrid model — part outsourcing, part technology consulting — makes them attractive for clients who need both technical execution and strategic input. They are particularly strong in cloud adoption, CRM/ERP customization, and data solutions.

Best for businesses looking for a balanced mix of engineering and advisory services.

Step-by-Step Guide to IT Outsourcing in Vietnam 

Outsourcing to Vietnam works best when you treat it as a structured partnership, not a transaction. Here’s a streamlined, experience-driven guide that shows you exactly how to start, evaluate vendors, and run a smooth engagement from day one.

Step 1: Define Your Real Needs (Not Just “We Need Developers”)

Before talking to any vendor, get internal clarity:

• What type of work do you need? Product development? Staff augmentation? Maintenance?
• Are you looking for speed, cost efficiency, senior expertise, or long-term team extension?
• Is the scope fixed or evolving?
• How much in-house oversight can you provide?

Vietnam vendors can work flexibly — but only if you know what you want them to solve. This alignment becomes the backbone of every decision that follows.

Step 2: Shortlist Vendors Based on Capability, Not Just Price

Vietnam’s outsourcing ecosystem is big and varied. Some companies excel at enterprise systems, others at SaaS, others at mobile, AI, or product thinking.

When shortlisting, look for:

• Clear case studies relevant to your domain
• Company size that matches your ambition (don’t pick a 20-person shop for a 40-developer plan)
• English/communication maturity
• Availability of PMs, BrSEs, or senior leads
• Stable team structure with low turnover

Price is important, but Vietnam’s strength is value. Cheap but inconsistent vendors end up costing more in the long run.

Step 3: Run a Discovery Call to Test Chemistry and Communication

In the first call, what you’re really checking isn’t code — it’s alignment.

Pay attention to:

• How the vendor asks questions
• How they explain technical decisions
• Whether they give realistic timelines
• Whether they say “no” when something is unreasonable (a good sign!)
• Their familiarity with your business domain

Good Vietnamese vendors are collaborative, structured, and transparent from the start.

Step 4: Ask for a Tailored Proposal and Evaluate It Carefully

A real outsourcing proposal should include:

• A breakdown of roles (frontend, backend, QA, PM, DevOps)
• Team size recommendations
• Delivery timeline
• Tech stack suggestions
• Engagement model (dedicated team? augmentation? project-based?)
• Risks and assumptions
• Pricing clarity

Warning sign: proposals that are copied and pasted, overly generic, or unrealistically optimistic.

Step 5: Start With a Pilot Engagement

Before committing to a long-term team, run a 2–6 week pilot:

• Build a small feature
• Test communication workflows
• Evaluate code quality
• See how fast the team learns your product
• Assess responsiveness in daily standups

Vietnamese teams typically ramp up fast — you’ll know very quickly if you have the right partner.

Step 6: Choose the Right IT Outsourcing Engagement Model

Vietnam supports multiple models depending on your maturity and speed:

• Dedicated Team / Staff Augmentation

Best when you want full control, long-term capacity, and flexible scaling.

• Fixed-Scope Project

Best for well-defined scopes with clear start and end.

• Hybrid Model

A core dedicated team + short-term specialists added when needed.

Most high-growth companies choose dedicated team or hybrid models — they maximize value and minimize bottlenecks.

Step 7: Set Up Governance: Tools, Cadence, Reporting

Smooth outsourcing depends on process, not luck.
Establish these from day one:

• Daily standups
• Weekly sprint reviews
• Monthly roadmap alignment
• Shared tools (Jira, GitHub, Slack, Notion, ClickUp)
• Clear acceptance criteria
• Escalation rules

Vietnamese teams perform exceptionally well when expectations are structured and visibility is shared.

Step 8 — Build a Strong Onboarding Plan

Don’t just hand the team a spec and hope for the best.
Good onboarding includes:

• Product walkthroughs
• Architecture overview
• Design guidelines
• Code-style conventions
• Access credentials
• A clear first-sprint goal

A great Vietnam vendor will guide you through onboarding — but your involvement in the first 2–3 weeks makes a massive difference.

Step 9: Maintain Continuous Feedback & Transparency

The most successful outsourcing partnerships feel like one team.
That means:

• Giving direct, timely feedback
• Sharing business context (not just tasks)
• Including the Vietnam team in planning and retros
• Being open about changing priorities

Vietnam developers are quick learners — the more context they have, the smarter their decisions become.

Step 10: Scale Intentionally (Not Emotionally)

Once the foundation is strong, you can scale:

• Add more engineers
• Introduce QA automation
• Add DevOps or cloud specialists
• Extend to UX/UI team
• Build a long-term offshore delivery center

Vietnam excels at scaling from a small team of 3–5 developers to 15–30+ while keeping quality stable — but only when scaling follows strategy, not panic.

IT outsourcing in Vietnam succeeds when you combine clear structure, strong communication, and the right vendor partner. The process isn’t complicated — it’s about setting up collaboration intentionally.

Outsourcing IT Services: Case Study

This is one of our case studies. The client managed a large mix of in-house staff and contract workers across multiple construction sites. Their legacy system couldn’t keep up with daily scheduling, compliance, and vendor coordination. AMELA rebuilt the entire platform from the ground up — turning an outdated internal tool into a full SaaS ERP solution for workforce, site, and project management.

Client: Japanese construction company
Model: Project-based
Platform: Web & Mobile
Duration: Nov 2023 – Present
Team: 1 PM, 1 BA, 1 Backend, 1 Frontend, 1 Mobile, 1 Tester

Key Features

• Workforce HR management (profiles, contracts, certifications)
• Multi-site scheduling with real-time availability
• Construction site activity monitoring
• Project progress & resource tracking
• Contract and compliance workflows
• Payroll & invoice automation
• Vendor/subcontractor portal
• Offline-friendly data sync for unstable site environments

Challenges & Solutions

• Daily workforce overload

Manual tracking of attendance, payroll, and documents caused frequent errors.

Solution: Automated HR + payroll module with centralized worker data.

• No unified scheduling across sites

The client couldn’t easily reassign workers or coordinate with subcontractors.

Solution: Central scheduling engine with real-time updates and smart assignment, plus vendor accounts for self-management.

Results

• Legacy system fully modernized into a scalable SaaS platform
• Significant reduction in manual admin work and errors
• Real-time visibility across all construction sites
• Smooth collaboration between internal teams and subcontractors

FAQs

What is the most popular IT outsourcing service in Vietnam?

The most commonly requested service is software development team extension in Vietnam (also known as staff augmentation).

Companies choose it because it provides quick access to Vietnam software developers, full control over the roadmap, and cost-efficient scaling.

End-to-end custom software development outsourcing and full dedicated development teams in Vietnam are also highly popular.

How much does it cost to hire developers in Vietnam?

Vietnam is known for offering one of the best price-to-quality ratios in Asia. Typical monthly costs include:

• Mid-level Vietnam software developer: USD 2,000–3,000/month
• Senior developer in Vietnam: USD 3,000–4,500/month
• Tech lead / solution architect: USD 4,500–7,000/month

On average, cost of IT outsourcing in Vietnam is 40–60% cheaper than Singapore, Japan, the U.S., or Europe — without sacrificing technical capability.

How long does it take to set up an IT outsourcing team in Vietnam?

Most outsourcing companies in Vietnam can build a 3–5 person team within 2–4 weeks. Because the Vietnamese IT talent pool is growing rapidly, reliable vendors can scale to 10–20 engineers in a few months, depending on technology stack and domain.

Is Vietnam reliable for long-term software development outsourcing?

Absolutely. Many global companies maintain multi-year dedicated development centers in Vietnam because the market offers:

• Stable engineering teams with low turnover
• Strong delivery discipline
• Modern tech stack expertise (cloud, mobile, AI, DevOps)
• Competitive long-term costs

Vietnam is no longer just a budget-friendly option — it has become a strategic outsourcing hub for APAC and Western companies.

What industries benefit most from IT outsourcing in Vietnam?

Vietnam outsourcing is especially strong in:

• SaaS & product development
• Fintech & digital banking
• E-commerce & logistics tech
• Healthcare & med-tech
• AI/ML research and applied engineering
• Enterprise software modernization

These sectors align well with Vietnam’s engineering strengths and domain experience.

Conclusion

As digital transformation accelerates across the world, IT outsourcing in Vietnam continues to stand out for its strong engineering talent, flexible engagement models, and outstanding value. Whether you’re seeking a dedicated development team or full end-to-end product delivery, Vietnam offers the capabilities and reliability to support long-term success.

If you’re exploring outsourcing options or planning your next project, partnering with the right Vietnam vendor can significantly increase your speed, quality, and scalability. Let us know if you’d like tailored recommendations or help evaluating the best-fit partner.

Editor: AMELA Technology