Top 5 Website Design Trends in 2024

Top 5 Website Design Trends in 2024

Users only need 50 milliseconds to form their first impression of a website (Stanford University) 38% of users will leave a website if the layout is unattractive or cluttered (Adobe) According to Clutch, 48% of users believe a website’s design is the main factor in determining the professionalism of a company. 89% of people judge a business by its website (Website Builder Expert) These statistics clearly demonstrate that website design isn’t just about aesthetics. It plays a crucial role in user experience, conversions, brand perception, and even search engine visibility. Therefore, investing in good website design is an investment in the success of your online presence. In this blog, we will tell you about the top 5 website design trends that will help you in designing a website that attracts the attention of users. Let’s check it out! Dark Mode Website Dark Mode is the 1st website design trend, in the digital era, when surfing becomes the focus, customer experience is the top factor of concern for improvement. Though creating a bright and professional feeling, light mode “loses” compared to dark mode. Why? Basically, for some people, reading and consuming content on a dark-mode website is a breeze. It also gives a clean, professional, and a little bit serious vibe that suits various websites. You know what? People usually misunderstand the dark mode website, they think that this style just means a pitch-black background. In reality, you guys can experiment with different dark colors to create stunning gradients, highlights, and brightness, making your website really stand out. [caption id="attachment_2239" align="aligncenter" width="1024"] Website: AMELA.tech[/caption] Bento Grid Move on to the 2nd website design trend, Bento Grid. Bento Grid design style is a website design layout that is becoming increasingly popular. It is characterized by its use of a grid system to divide the page into sections, and its focus on clean lines and minimalism. There are several reasons why website designers should take advantage of this style. In general, the bento grid style creates a sense of order and hierarchy on a page, which can make it more visually appealing to users. Plus, Bento Grid is well-suited for mobile devices because they are simple and easy to read on small screens. The grid system also helps to ensure that content is laid out in a way that is easy for users to navigate with their fingers. Moreover, this web design style can help to improve a website's SEO by making it easier for search engines to crawl and index content. The use of clear headings and subheadings also helps to make content more scannable, which can improve click-through rates. [caption id="attachment_2240" align="aligncenter" width="1024"] Website: Diagram[/caption] Nevertheless, like anything else, Bento Grid has its own cons. Because Bento Grid relies on compartmentalizing content into distinct sections, it can limit the amount of information you can display in each section. Therefore, in case you have a lot of content to share, a bento grid might not be the best solution, as you might…
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Japanese Websites: A Global Phenomenon in the Digital Realm

Have you ever accessed a Japanese website before? We have had a lot of experience working with Japanese people in website development. After so many years of operating in the Japanese market, we have found that Japanese websites have a distinctive appearance that sets them apart from their Western counterparts. There are many examples of sites with a more minimalistic and easy-to-navigate design for someone used to Western websites. However, walls of text, lavish use of bright colors, and more than 10 different fonts are some typical characteristics we must see if we access Japanese websites. This article will explore why Japanese web development looks so different and then gain insights into the broader interplay between culture, technology, and design in the digital world. There are several elements that we can analyze why Japanese websites have outstanding design: Cultural Influence Technological Development and Historical Context Slow Development of Fonts and Front-End Website  Let’s begin with the first element! Cultural Influence Aesthetics and Simplicity Japanese culture places great emphasis on aesthetics and minimalism. Principles such as "wabi-sabi" (embracing imperfection and transience) and "ma" (the concept of space and silence) greatly influence Japanese design, including web design. Japanese websites often reflect these principles by employing clean, uncluttered layouts, ample white space, and a focus on simplicity. Meibutsu Choice - an online shopping site that delivers products painstakingly made by store owners and businesses > Related: Single-Page Application (SPA): Pros and Cons in Web Development Visual Storytelling Japanese culture has a long tradition of visual storytelling, evident in art forms like manga and ukiyo-e prints. This influence can be observed in web design, where vibrant and expressive visuals often take center stage. Japanese websites often use captivating images, bold typography, and animated elements to engage visitors and convey narratives. Meibutsu Choice - an online shopping site that delivers products painstakingly made by store owners and businesses Technological Development & Historical Context According to Reddit, “Japan, living in the year 2000 since 1985.” Japan's adoption of the Internet came relatively late compared to the West, with its widespread use taking off in the late 1990s. This delay allowed Japanese web designers to observe and learn from other countries' early web design trends while incorporating their unique approach. If you have an interest in Japan, you may be familiar with the contrasting mix of cutting-edge and outdated technology found in many places. Japan, known for its advancements in robotics and the impressive life-sized Gundam statue on Odaiba's artificial island, also paradoxically relies on outdated technology like floppy disks and fax machines. The country experienced panic when faced with the shutdown of Windows Explorer in 2022. FIAN - an original artificial flower brand Technological literacy in Japan has been significantly delayed, suggesting that these issues have also hindered the progress of Japanese website design. Specifically, Japanese web design struggles in this regard. A simple Google or Pinterest search for Japanese poster design reveals a distinctly different and contemporary approach to graphic design. > Related: I Bet…
The Best Guide to Prompt ChatGPT to Write Code

The Best Guide to Prompt ChatGPT to Write Code Completely

Do you really know the way to prompt ChatGPT to write code perfectly? As AI continues to advance, language models such as ChatGPT have become increasingly capable of assisting in various tasks, especially code writing. In detail, prompting ChatGPT to generate code can be a powerful tool for developers, enabling them to automate repetitive tasks and explore new programming possibilities. But not all of us know the way to prompt ChatGPT, some users are still struggling to have the desired results. In this blog, we will provide a comprehensive guide on effectively prompting ChatGPT to write code, maximizing its potential while mitigating challenges and biases. Challenges and Limitations of Code Generation with ChatGPT Lack of context awareness: ChatGPT generates code based on the input provided, but it doesn't have a deep understanding of the broader context or project-specific requirements. Therefore, it may generate code that works but doesn't align with the overall architecture or best practices of the project. Limited knowledge of recent updates: According to our recent research, we found that almost ChatGPT's knowledge is based on information available up until September 2021. As a result, it may not be aware of the latest language updates, libraries, or frameworks released after that date. Hence, it might not provide the most up-to-date or optimized solutions for specific programming tasks. Difficulty with complex logic: While ChatGPT can handle simple programming tasks, it may struggle with more complex logic or intricate algorithms. It might generate code that is syntactically correct but inefficient or suboptimal for specific use cases. Lack of error handling: ChatGPT primarily focuses on generating code but may not provide robust error handling or exception management. It's essential to manually review and enhance the generated code to handle edge cases, error scenarios, and input validation. Code generation with ChatGPT is considered a good tool for writing code, nevertheless, in case we do not understand and know how to write a prompt, it can lead to various challenges and limitations. > Related: 4 Generative AI trends can shape the future in 2023 So now, the question is: “How can we Prompt ChatGPT to Write Code Exactly?”  It can be said that using ChatGPT to write code is straightforward. You must provide a prompt or a description of the code you want to generate. Accordingly, ChatGPT will then analyze the prompt and create a code snippet matching the description. Here's a step-by-step guide on how to use ChatGPT to write code: Step 1: Select a programming language ChatGPT can generate code in multiple programming languages such as Python, Java, JavaScript, and more. You must specify the programming language you want it to use when generating the code.  Step 2: Provide ChatGPT with a Prompt The ChatGPT prompt should describe the code you wish to generate. It should be written in natural language and clearly state the desired functionality of the code snippet. For instance, if you want to generate a code snippet that sorts an array of integers, your prompt could be…
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Same Origin Policy (SOP): Why is It Necessary?

In today’s interconnected world, where websites and web applications play a vital role in our daily lives, ensuring security and protecting user data is of paramount importance. One crucial security measure that helps safeguard user information is the Same Origin Policy (SOP). In this article, we will explore the concept of Same Origin Policy, its necessity, implementation, and some of its limitations. So, what is Same Origin Policy? SOP refers to an important security policy aimed at preventing websites from attacking each other. It is a fundamental security concept implemented by web browsers to regulate the interaction between web pages or web applications from different origins. An origin is defined by a combination of the protocol (such as HTTP or HTTPS), domain, and port number. The SOP acts as a virtual barrier that prevents scripts and other web resources from accessing or manipulating data across different origins.  For example, you can consider the following URL: To illustrate, suppose you are browsing a website, “www.mywebsite.com”. According to the Same Origin Policy, any JavaScript code running on that webpage is restricted from making requests or accessing data from other domains, like “www.anotherwebsite.com”. This restriction ensures that sensitive information, such as cookies or user credentials, cannot be accessed by malicious actors. > Related: Single-Page Application (SPA): Pros and Cons in Web Development Why SOP is necessary? Protect against Cross-Site Scripting (XSS) Attacks: XSS attacks occur when an attacker injects malicious scripts into a trusted website, allowing them to steal sensitive user information or manipulate the content of the webpage. The Same Origin Policy prevents the execution of such malicious scripts by restricting their access to resources from different origins. Prevent Cross-Site Request Forgery (CSRF): CSRF attacks involve tricking users into performing unintended actions on a web application. The Same Origin Policy prevents unauthorized websites from making requests on behalf of the user to another website, mitigating the risk of CSRF attacks. Isolate User Data: By enforcing the Same Origin Policy, web browsers ensure that sensitive data, such as cookies or local storage, is accessible only to web pages from the same origin. This isolation prevents unauthorized access to user data, enhancing privacy and security. Some limitations of Same Origin Policy While SOP is an essential security mechanism, it does have certain limitations:  Cross-Domain Sharing: The SOP restricts access to resources across different origins. While this provides security, it can also hinder legitimate use cases where cross-domain sharing is required, such as embedding content from external sources. Third-Party Dependencies: Modern websites often rely on third-party scripts and services. These scripts might require access to user data or interact with resources across origins. However, due to the Same Origin Policy, such interactions may require additional security measures, like CORS, to allow controlled access. Subdomain Restrictions: The SOP considers subdomains as separate origins. Therefore, scripts running on "subdomain.example.com" cannot access resources from "example.com" unless explicit cross-origin permissions are established. To sum up, the Same Origin Policy is a vital security mechanism implemented by web browsers to…
Java: Pros and Cons in Mobile App Development

Java: Pros and Cons in Mobile App Development

Mobile app development has emerged as a crucial aspect of the digital landscape, fostering a dynamic ecosystem enriched by various programming languages and platforms. In this context, Java has established itself as a prominent participant, particularly within the domain of Android app development. This article will explore the significance of Java in mobile app development, analyzing its advantages and constraints. What is the Role of Java in Mobile App Development? Java holds a crucial position in the realm of mobile app development, specifically within the Android ecosystem, serving as a fundamental pillar. Ever since Android's inception, Java has played a vital role due to its adaptability, dependability, and extensive acceptance. In this segment, we delve into the diverse aspects of Java's contribution to mobile app development. Java & Android: A Powerful Relationship 1. Android’s Early Adoption of Java: Java was chosen as the primary programming language for Android app development when the Android platform was first introduced. As a result, a vast ecosystem of Java libraries, frameworks, and tools has been developed specifically for Android development over the years. 2. Java’s Role in Android App Development: Java serves multiple purposes beyond application logic development, including defining user interfaces and interacting with Android's core functionalities. The Android SDK (Software Development Kit) provides a comprehensive set of tools, libraries, and APIs for Android app development. Java is the language used to interact with these APIs and leverage the built-in functionalities of the Android platform.  The Evolution of Java in Mobile Space 1. Updates and Modern Features: Java has undergone updates that bring new features, empowering developers to create sophisticated mobile applications. Notable additions include the introduction of lambda expressions and the Stream API. These features enhance the expressiveness and conciseness of Java code, making it easier to handle complex app development scenarios.  Lambda Expressions in Java Java Stream API flow 2. Java and Cross-Platform Development: Java’s cross-platform compatibility has made it a popular choice for cross-platform mobile app development frameworks. Several tools such as React Native, and Flutter capitalize on Java’s versatility, allowing developers to write code once and deploy it on multiple platforms, including Android and iOS. This approach saves time and effort, as developers can leverage their existing Java skills and codebase to target a broader range of devices. >> Related: Cross-Platform App Development: Pros and Cons Pros and Cons of Using Java in Mobile App Development Advantages of Using Java in Mobile App Development 1. Cross-Platform Compatibility:  One of the significant benefits of Java is its platform independence. Java applications can run on different operating systems, including Android, iOS, Windows, and more. This cross-platform compatibility makes Java a preferred choice for developers, as they can write code once and deploy it on multiple devices without significant modifications. 2. Rich Ecosystem: Java boasts a vast ecosystem of libraries and frameworks that simplify mobile app development. Libraries like Android SDK (Software Development Kit) provide a wealth of pre-built components and tools, enabling developers to expedite the development process. These libraries cover…

Cross-Platform App Development: Pros and Cons

Are you considering creating an app that works on different platforms? It can save you money and help you reach more people. But, like any other app development method, cross-platform app development has its advantages and disadvantages. In this article, we'll analyze it to help you make a well-informed decision. What is a Cross-Platform App? A cross-platform app is a software application that is designed and developed to run on multiple operating systems or platforms, such as iOS, Android, Windows, and web browsers. It is built using frameworks and technologies that allow developers to write code once and deploy it across different platforms, rather than developing separate native applications for each platform. Cross-platform apps leverage frameworks like React Native, Flutter, and Xamarin, or frameworks based on web technologies like HTML, CSS, and JavaScript, such as Ionic and Cordova. These frameworks provide a layer of abstraction that allows developers to write code that can be translated and executed on various platforms. But why is a Cross-Platform App Necessary? According to recent market research, 47% of the US consumer market consists of Apple users, while the remaining comprises Android users. With such a significant market share for both platforms, it's crucial not to overlook them when developing apps. This is where cross-platform development comes into play. You might be curious about the future of cross-platform app development. Well, many popular apps like Instagram, Bloomberg, Pinterest, and Skype have already adopted the cross-platform approach. It has become the preferred choice for businesses due to reasons like cost-effectiveness and the ability to reach a broader market. If your business requires the same benefits, opting for cross-platform development is highly recommended. Advantages of Cross-Platform App Code Reusability One of the key advantages of cross-platform development is the ability to reuse a significant portion of the codebase across different platforms. This can result in faster development, reduced costs, and easier maintenance. With cross-platform frameworks like React Native, Flutter, or Xamarin, developers can use a single codebase to create apps that can run on different platforms. This means that a substantial portion of the code, including business logic, data processing, and UI components, can be shared across platforms, saving time and effort. Smart Cloud Integration Cloud technologies form the foundation of many cross-platform solutions. These solutions allow cross-platform applications to seamlessly integrate with diverse frameworks, offering developers a wide range of pre-built plugins. These plugins enhance the visual appeal, functionality, and reliability of the app, empowering it with the necessary robustness and capabilities. By leveraging the power of the cloud, cross-platform apps can tap into a vast ecosystem of tools and resources, enabling developers to create compelling and feature-rich applications that can run smoothly across multiple platforms. Cost-Effective Development One of the significant advantages of cross-platform development is its cost-effectiveness. Many businesses, particularly startups, have budget constraints and prefer not to invest heavily in app development. In such cases, opting for cross-platform mobile app development is wise. This approach is more affordable as it involves using a…
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6 UI/UX Design Trends in 2023 You Should Know

UI/UX design is a crucial part of web development or app development, which contributes to their success as the means of expression of the ideas and identification to engrave in customers' experience. It also moves according to customers' preferences, demands, and the level of development. Then, we have UI/UX design trends. In 2023, let's see which trends shaping the UI/UX design and make developers contemplate. UI Design Trends Motion Design Motion design is now a crucial part of interface design. Thanks to advancements in animation and video compression, as well as improved internet, browser, and device capabilities, interfaces can feature more intricate and subtle motion effects without sacrificing speed or efficiency. With user-friendly animation tools and libraries readily available, designers are gaining confidence in experimenting with motion to enhance the dynamic and visually appealing aspects of their designs. By replicating the natural movement and physics of physical objects, designers can create immersive digital interactions. Looking ahead, the motion will continue to play a significant role in video content. Carefully crafted video snippets, dynamic backgrounds, and creative video pop-ups will become even more essential for creating captivating brand experiences. New Bolder Minimalism The next step in the minimalism trend might not seem totally new at first, but it’s got some cool twists. So, you know how minimalism is all about keeping things simple? Well, that’s still the core idea: focus on stuff that works, skip the fancy decorations, and leave lots of empty space. But here’s the interesting part. They’re going for a monochromatic look, which means using one color (but in different shades) to make things look really sleek. Plus, they’re using big, flat blocks of color and adding lots of space around stuff, so it doesn’t feel crowded. Everything still looks soft and smooth, with rounded edges and simple graphics, but they’re mixing in different types of fonts to make it more interesting. So, what’s new in this trend? Well, it’s about making your digital world feel personalized and unique while keeping things super clear and easy to use. It’s like having your cake and eating it too — minimalist, but with a pop of style and personality. Keep an eye out for this fresh take on minimalism in the coming year! Happy Colors / Dopamine inducing palettes Picture this: a fashion trend called “dopamine dressing” is making a splash. It’s all about embracing vibrant and cheerful colors, inspired by the retro styles making a comeback in recent years. And guess what? This trend isn’t just for clothes; it’s also changing how we design digital stuff. Imagine mixing bold colors, adding a touch of texture, and using soothing shades that make you feel good. Then, toss in some retro vibes, and you’ve got a recipe for a funky and eye-catching design. Sometimes, it even means breaking the traditional design rules to create something super unique. But here’s the kicker: this burst of happiness is spreading everywhere, even big brands are catching on. They might have a more serious look…
top 5 reasons to choose .NET for your IoT project

Top 5 Reasons to Choose .NET for Your IoT Project

IoT (Internet of Things) has become a fantastic addition to the present technology world. This has made the current market more advanced and has also become quite beneficial for the audience. Even the big corporations are collaborating to come up with the interesting creation of IoT to supply the industry with suitable serving solutions. Then .NET appear to be an ideal solution. IoT has also proved to be extremely beneficial for the users as well. One of the most awesome programming languages working on the notion of object-orientation, ASP.NET, has been taken over by this platform. The ASP.Net app development functions to make sure that the trend improves without any problem whatsoever. Nevertheless, you will come across many organizations, which make use of the dot net development a different way for their projects in IoT. And therefore, it has become quite debatable amongst the companies at present. They are trying to come across the best language type for putting up with IoT technology. Below, we have mentioned the top 5 reasons why one should choose .Net for any IoT project. Windows 10 IoT Core Being a Microsoft product, .Net is compatible with Windows 10 IoT Core. The OS for Windows 10 has been developed specifically to operate on low-power devices such as MinnowBoard MAX, Raspberry Pi 2, and 3, as well as Dragonboard 410c. It is completely free, which happens to be a notable advantage. Windows 10 IOT cores come with quite a few integration options as well as a useful tool kit, which is a result of the UWP (Universal Windows Platform) and Visual Studio and Azure Cloud platform. It is possible for any dot net development company to hire .NET developers with the combination of UWP and.NET Core that will be capable of creating incredible IOT applications for Windows 10 IoT Core. A smooth UX is offered by .NET Core, which makes it quite advantageous out there. A US IoT app development company cannot implement complicated IoT systems with several Windows 10 IoT Core and .NET; however, they will be able to enjoy personalizing small IoT systems. Microsoft Azure Being identified as amongst the most well-known enterprise-class platforms right now, it works incredibly well for IoT users out there. The IoT accelerator and Azure IoT platform along with data storage and recovery is provided by Microsoft. The security, flexibility, and analytics, which are offered by Microsoft Azure happen to be important features when it comes to IoT app development. This particular platform, which is secure and dependable, provides lots of services. It will be possible to position your apps with several clicks in the cloud template by creating application runtime in the Azure Dashboard. The leading Microsoft engineers have been working on Azure extensively for including innovative features and providing updates. .NET Ready-Made Solutions Virtually every coding problem has been created and fixed somewhere on the web. Any dot net development company in the US is helped by .net by providing ready-made solutions. It implies that in case you are having any problem with your IoT solution, it is highly possible that the answer…
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13 Mobile Application Development Trends in 2023

The “golden” year for creating mobile applications is probably 2022. The COVID-19 pandemic has significantly impacted consumers’ lifestyles, working habits, and perceptions. Many new technology applications and trends, such as e-wallets, Metaverse, NFT, and augmented reality technology AR, and VR, have emerged as a trend. So, will the mobile application market in 2023 continue to grow as rapidly as it did last year? Let’s examine the market picture to gain a deeper understanding of mobile app development trends in 2023: Potential Mobile Application Development Market According to a report by Statista, the number of mobile app users worldwide is projected to grow to 7.1 billion by 2023, up from 6.7 billion in 2021. This growth can be attributed to several factors, including the increasing availability of smartphones and mobile internet access, as well as the growing popularity of mobile apps across a wide range of industries and use cases. One of the key drivers of this growth is the increasing use of mobile apps in emerging markets, particularly in countries such as China and India, where mobile adoption is rapidly increasing. Additionally, the COVID-19 pandemic has also accelerated the growth of mobile app usage, as people have turned to their mobile devices to stay connected, entertained, and informed while staying at home. The report also notes that specific categories of mobile apps are expected to experience particularly strong growth in the coming years. For example, social media and messaging apps are expected to remain among the most popular categories, with the number of users projected to reach 3.1 billion by 2023. E-commerce and food delivery apps are also expected to see significant growth, as more people turn to online shopping and home delivery services. The growth in the number of mobile app users is expected to continue in the coming years, driven by technological advancements, shifting consumer behaviors, and the increasing importance of mobile devices in daily life. Mobile Technology Advancement As mobile devices have become more sophisticated and powerful, app developers have been able to create more complex, feature-rich mobile apps. The development of new mobile technologies such as 5G networks, augmented reality (AR), virtual reality (VR), and artificial intelligence (AI) has further expanded the possibilities for mobile app development. For example, the high-speed and low-latency capabilities of 5G networks enable the creation of more responsive and interactive mobile apps, which can stream high-quality video and support real-time collaboration. Augmented reality technology has created new opportunities for mobile apps in industries such as gaming, advertising, and education. Virtual reality technology is also being used to create immersive and engaging mobile experiences in fields such as entertainment, tourism, and training. Artificial intelligence has also had a significant impact on mobile app development, enabling the creation of intelligent and personalized mobile experiences. AI-powered features such as voice assistants, predictive analytics, and chatbots are becoming increasingly common in mobile apps, providing users with more intuitive and personalized experiences. The Demand for Mobile Solutions is Growing As more and more businesses and individuals…

Creating a Customer Experience Ecosystem With Generative AI

The global economic outlook for 2023 is among the weakest in decades, with global real GDP growth forecast to increase by 2.3% in 2023, further down from 3.3% recorded in 2022. Though global inflation is expected to moderate from 9.1% in 2022 to 6.8% in 2023, it is still at historic highs. The high costs of living, rising interest rates, and ongoing geopolitical uncertainties will continue to dent private consumption and investment in many parts of the world, undermining the global growth outlook. Customers will hesitate to spend money on expensive things due to rising inflation.  The problem for businesses is How to create an environment that encourages customers to buy? The answer is to build a Customer Experience Ecosystem. Create a Customer Experience Ecosystem as the solution. Developing a Customer Experience Ecosystem will be easier than ever thanks to the advancement of generative AI. But what exactly is a customer experience ecosystem, and how can you create one? Let’s find out through this article. What is a Customer Experience Ecosystem? Ecosystem = living and non-living things that make up an environment and affect each other. Customer Experience Ecosystem aka Business Ecosystem includes customers, staff members, distributors, partners, agencies, competitors, rituals (planning, funding, evaluating, rewarding, reporting, communicating, advancing, and training), and the logistics and interactions between all of these stakeholders and rituals. Like a rainforest ecosystem, you must think holistically about the interdependencies of all elements. Think about the food chain, what informs what, who influences whom, who needs whom, what makes things tick, and what gets in the way of success. Therefore, creating an ecosystem for the consumer experience requires an awareness of how ecosystem components interact. Many firms have used customer interactions to collect data, evaluate that data, and then modify their marketing initiatives and business plans to cater to different client segments. They have a better understanding of clients and a better strategy for dealing with them, which makes them stand out from rivals in every way. How can We Build a Customer Experience Ecosystem? Building an Intelligent Experience Engine New digital media create new ways for users to interact with brands. Location-based tracking and payment systems activated by the swipe of a hand blur the lines across prepurchase (advertising/marketing), purchase (sales/transaction), and postpurchase (service/loyalty) interactions. These capabilities have created intelligent ways to reshape customer experiences, and they enable brands to be distinctively valuable and deepen engagement. Starbucks, for example, geo-targets lapsed customers who are near its stores with ads about new seasonal beverages, and it sends customers personalized in-app offers to encourage them to visit a store or to try their convenient mobile order-and-pay option. Building an Intelligent Experience Engine means building an end-to-end experience but focusing on each micro goal on the journey. Think about how to design the flow of a given moment. Because each positive individual moment creates an overall customer experience. At each moment what information should be provided to the customer? Suggestions for customers to use the cross-channel or cross-party which will be most convenient? Connect…
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